Privacy Policy

1. Introduction

1.1. These Website Terms of Service (“Website TOS”) and Data Policy (“Policy”) (collectively, “Agreement”) govern your use of https://spcgreatfalls.com/ (“Website”) and the collection, use, and sharing of data by Solutions Plus, Co. (“Company”, “we”, “us”).

1.2. By accessing or using the Website, you agree to this Agreement. If you do not agree, please do not use the Website.

2. Privacy Notice Changes

2.1. This Policy is effective as of August 13, 2024.

2.2. We will review and update this Policy at least every 12 months. When changes occur, we will revise the “Effective Date” and may provide additional notice on our homepage or via email.

3. Data Collection

3.1. Information You Provide:

• Contact information (name, email, phone) when submitting forms or inquiries.
• Project details and preferences when requesting quotes or consultations.
• Employment information for applicants (resume, employment history).

3.2. Automated Data Collection:

• Cookies and similar technologies to track site usage, preferences, and performance.
• IP addresses, device information, browser type, operating system, referring URLs, and timestamps.
• Images via video surveillance at our offices (if applicable).

3.3. Biometric & Sensitive Data:

• Biometric data (e.g., fingerprints, health data) only if voluntarily provided for employment or site access.
• Protected class information (e.g., age, disability) only as required for compliance or benefits administration.

3.4. SMS Marketing Data:

• Phone numbers and opt in status for 10DLC 2AP compliant messaging.

4. Use of Data

• Provide and improve Website functionality, security, and user experience.
• Respond to inquiries, process applications, and fulfill service requests.
• Send marketing communications, including SMS and email, only to users who have opted in.
• Comply with legal obligations under federal, Montana state, and local regulations.

5. Legal Basis for Processing

• Consent: For marketing communications and non-essential cookies.
• Contractual Necessity: To fulfill service contracts and employment applications.
• Legitimate Interests: For analytics, fraud prevention, and improving operations.

6. SMS Marketing Compliance (10DLC 2AP)

• Opt In: Users must explicitly consent via opt in checkbox and form submission.
• Content: Project updates, appointment reminders, promotions, and legal notices.
• Frequency: No more than 4 messages per month unless user-initiated.
• Opt Out: Reply “STOP” to any message to unsubscribe; confirmation will be sent.
• Help: Reply “HELP” for assistance or contact support.
• Compliance: Adhere to CTIA, FCC, and carrier guidelines for A2P 10DLC 2AP.

7. Cookies and Tracking

• Necessary Cookies: Essential for core functionality (sessions, security).
• Performance/Analytics Cookies: Track usage metrics; opt out via cookie banner.
• Third Party Cookies: From analytics and marketing partners (e.g., Google Analytics).

8. Data Sharing and Disclosure

• Service Providers: Vendors assisting with hosting, marketing, analytics, and payroll.
• Affiliates: Entities under common control for administrative and operational purposes.
• Legal Requirements: To comply with subpoenas, court orders, or law enforcement.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• Third Parties: Only under data processing agreements ensuring compliance with privacy laws.

9. Data Retention and Disposal

• Retain personal data only as long as necessary for purposes outlined or as required by law.
• SMS opt in data retained until user unsubscribes plus any statutory retention period under Montana law.
• Secure disposal of data when no longer required.

10. User Rights

• Access: Request a copy of personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion, except where retention is legally required.
• Opt Out: Withdraw consent for marketing communications at any time.
• Data Portability: Receive data in a usable format.

To exercise rights, contact:
Email: privacy@spcgreatfalls.com
Phone: (406) 555-1234

11. Children’s Privacy

• Website is not directed to children under 16. We do not knowingly collect data from minors.
• If aware of a child’s data collection without consent, contact us for deletion.

12. Security Measures

• Technical and organizational measures to protect data (encryption, access controls).
• SSL/TLS encryption for data in transit.
• Regular security assessments and audits.

13. Third Party Links

• Website may link to external sites. We are not responsible for their privacy practices or content.

14. EU-U.S. and Swiss-U.S. Data Privacy Frameworks

• We adhere to applicable frameworks for data transfers from the EU, UK, and Switzerland.
• For DPF inquiries or complaints, contact privacy@spcgreatfalls.com.

15. Governing Law

This Agreement is governed by Montana state law and applicable federal laws.

16. Contact Information

Solutions Plus, Co.
123 Main Street, Great Falls, MT 59401
Email: privacy@spcgreatfalls.com
Phone: (406) 555-1234

By using the Website, you acknowledge that you have read and agree to this Website Terms of Service and Data Policy.